State Farm® Insurance Agent Doug Jurgens
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Zach Campbell
August 4, 2024
"Always helpful! Positive attitude. Great team!"
Aaron Lehrman
June 18, 2024
"The absolute best insurance agent ever! Golden. If he ran for President of the United States, I'd vote for him in a heart beat. I've been with him since I moved up more than 20 years ago and never looked back. He and his staff have been with us when our family expanded, visiting us at our house to make sense of what we NEED as a growing family. He and his staff have been there for the tragedies and navigating them in all their complexities. There have been several times I've said, "I'm glad Doug talked us into that coverage." He knows life. He is the real deal of a man and compassionate. I hope to be there until he retires and will be there with a gift of some sort. Thank you Doug for being a real positive part of the community! Thank you to the staff as well. I cannot recommend you guys to everyone enough. I've done so many times verbally."
Earl Thompson
June 18, 2024
"they are always helpful and take care of what I need"
Michelle Patterson
May 19, 2024
"There is a good team working there. They are always nice!"
Mary TenBrock
April 1, 2023
"Awesome, responsive team focused on helping each client in a prompt and friendly manner. I have recommended Doug and his team to family and friends with 100% positive outcomes. Potential clients, you could not find a better group to work for you!!"
Michelle Gritter
March 21, 2023
"Doug has been our insurance agent for about 40 years. Doug and his entire staff are friendly and very helpful. It’s always a pleasure to speak with them."
Barb Malone
January 15, 2023
"Very kind, always looking into your problems always trying to give you the lowest price possible. Mr Jurgens is very kind and addresses your issues or problems."
Delbert Shreve
October 24, 2022
"They have been very helpful with any questions that I have asked them. I have not had to use them very much but when I have they have been speedy and nice to work with."
Coolm4n64
July 18, 2022
"Missy was insanely helpful for helping getting me my money from my totaled car. Went above and beyond!"
Dana Baldwin
January 27, 2022
"Doug and his staff provide excellent service. They respond quickly and are very knowledgeable. They follow through in a very timely manner, with very pleasant people on staff. They know their business and deliver great service and results. If I could give them 10 stars, I would!"
Cory DeJong
January 7, 2022
"Great people to work with. Everyone goes beyond expectations."
Tyler Simons
December 31, 2021
"I have been with Doug's office for 18 years and won't be going anywhere else in this lifetime. They always have answers for tough scenarios and they are proactive in keeping you informed. Top notch"
Rick Miller
November 17, 2021
"Everyone knows that there are many choices for insurance agents and insurance companies. We see the ads and constantly receive offers. However, it would be nearly impossible to draw me away from this team. The quality of service is unmatched. They are quick to respond, personable and professional. And best of all they genuinely care about me as a person."
Shazzad Rashid
October 4, 2021
"Google rating 4.9 is not reflective of who they are. They deserve 5 stars for both personal and commercial policies. I can go on writing all the great things about this agency but I will just say this - you will not find another agent like Doug anywhere. Period."
Thomas Gunderson
August 27, 2021
"I have been with Doug Jurgens agency for almost 18 years and my parents have been with them even longer than that. They are a very great team to work with and the service is excellent."
Kristin Grose
August 18, 2021
"Doug is the best! Caring, honest, very personable. Everyone in the office is amazing. Even other companies ave said we have the best agent."
Dona TenBrock
August 4, 2021
"Doug is always the greatest and most professional person to work with. Truly has your best interest at heart!"
Tim Jelsema
May 9, 2021
"Very personable. Helpful staff. Went above and beyond to help get my home insured - drove to Big Rapids on a Saturday to get an appraisal done on a day off."
Kelli Ramirez
March 17, 2021
"There is not a thing I would change about Doug or any of the team. I always get responses quickly. They have always gone above and beyond for me."
Lee Latella
March 8, 2021
"These guys marked a windshield replacement as “other” instead of windshield so it negatively impacted my insurance years later."
Johnathan “ESKY” Esquivel
December 23, 2020
"The best insurance agent around, couldn't ask for a better one."
YV DIGITAL LABS
December 21, 2020
"There are not enough good things to say about Mr. Jurgens and his team. My family has been with them for over 20 years and they have always done well by us. Always going the extra mile and so personable. Thank you for all you do!"
Michael Shane
August 3, 2020
"Doug and his agents have always helped with all my insurance needs."
Mike Swistak
March 18, 2020
"Doug and his team are awesome. I've used Doug for over 30 years. Great service and always helpful."
Sylvia VanLeeuwen
January 8, 2020
"Doug is an honest, and trusting agent who puts his clients needs first."